18 Best hotels with balcony in Waltham, MA (2022)
hotels with balcony in Waltham, MA
1. Homewood Suites by Hilton Boston/Cambridge-Arlington, MA (3-star hotel)
- Address: 1 Massachusetts Ave, Arlington, MA 02474
- Phone: (781) 643-7258
- Ratings: 4.3 (542 reviews) Very good Eco-certified
- Website : Homewood Suites by Hilton Boston/Cambridge-Arlington, MA
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright quarters, some with fireplaces, in a casual hotel featuring free breakfast & evening socials.
About this hotel
Set 3 miles from Harvard Square, this casual extended-stay hotel in a red-brick building is a 14-minute walk from the Alewife train station and 7 miles from baseball games at Fenway Park.Bright studios and 1-bedroom suites come with full kitchens, dining tables, and separate living areas with pull-out sofas, plus free WiFi and flat-screen TVs. Upgraded suites add fireplaces.Freebies include hot breakfast, regular evening socials, parking and a grocery shopping service.
Amenities consist of a garden terrace and a 24-hour convenience store, plus a basketball court and a gym. There’s a business center. There’s also a coin-operated laundry.
Things You Need to Know
- Guests liked the large rooms and praised the kitchenettes
- 13 min drive to the Harvard Museum of Natural History
- Guests praised the friendly service, which has a concierge
- Guests praised the restaurant
- Guests mentioned laundry service 10 times
Feedback From Real Customers
Asma Ghannam
We visited Boston for a family reunion and received a very reasonable block group rate on the suites Excellent location, close to public transportation, and the staff were super friendly and accomodating The Gym is clean and has the equipment I wanted
There is a Wednesday social with appetizers in the dining area Beautiful outdoor patio with a grill to relax with family and/or friends Breakfast is good, free parking and a restaurant a few steps away The suites are spacious and clean Had a wonderful stay Will not hesitate to stay here again
Mary Lee & Troy Brawley
Great location if visiting Cambridge or Arlington The availability of a restaurant and drugstore next door was a plus Room was clean and comfortable
While we did not use these amenities, we were impressed to see a nice exercise space and laundry facility Love that it is pet friendly even though this visit we did not bring our dog The proximity to family will make this hotel quite useful to us in the future
Vero Hall
We’ve been to this hotel three times Every time we had a great time! If I could clone this hotel and take it with us everywhere we go, I would Here’s what we like about it:- rooms with two queen beds and a living-room space with couch, chairs, Tv, and working kitchen
it’s like an Airbnb that you don’t have to clean when you check out-every time we needed something, they accommodated us (eg, check out late; they offered the breakfast for our guests for free; one of on kids had an accident on the sheets, no worries here’s new everything without any negative commentary)-the breakfast is free and decently diverse-there is a laundry room and a gymThe only thing I wish they had was a working restaurant during the day so we can have lunch and dinner there and not have to make it a trip around town with our kids for food We didn’t have a car on these trips so a restaurant in the hotel would have helpedOverall, from us, a clear recommendation!Thank you!
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2. Hyatt Regency Boston / Cambridge (4-star hotel)
- Address: 575 Memorial Dr, Cambridge, MA 02139
- Phone: (617) 492-1234
- Ratings: 4.2 (2115 reviews) Very good
- Website : Hyatt Regency Boston / Cambridge
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel offering river views & an American eatery, plus event space & a gym.
About this hotel
Offering views of the Boston skyline, this modern hotel is 1.2 miles from Harvard University and 2.9 miles from Downtown.Modern, warm rooms feature 55-inch flat-screen TVs and coffeemakers, plus iPod docks and Wi-Fi. Upgraded rooms add balconies with views of the Charles River, while suites feature sitting areas with pull-out sofas.A complimentary Kendall Square shuttle is offered. Additional amenities include a polished New England-inspired restaurant with a terrace and sea views, plus a cozy lounge and a market with grab-and-go fare. There’s also 25,000 sq ft of event space, and a 24-hour gym.
Things You Need to Know
- 7 min drive to the Museum of Science
- Some guests disliked the air conditioning
- Guests liked the service
- Guests mentioned fitness centers 42 times
- Some guests complained about the lobby
- Guests praised the views
- The fitness center has weight machines and treadmills
Feedback From Real Customers
Joey Frechin
Had an awesome stay here for an overnight work trip At check-in, I had Daniela – we chatted about the countries she’s lived in, best restaurants to try nearby, and things I’d be interested in doing She gave me the heads up about the renovated fitness center (which was the best I’ve had at a hotel) and swapped me to a room on a higher floor with this view
Fantastic experience with her and my stay overall Walking distance to central square, great room, had a very nice experience here
Gabriela Contreras
It was snowing outside, looks to me that the hotel was either being renovated or it was under a kind of construction but it didn’t matter I had a couple of good night sleep, the king size bed was very comfortable, sheets soft and warm, bathroom was clean and well organized, shower a little small, you can’t take a shower with your partner since there is only room for one On that weekend there was not real food but only a small deli menu that I didn’t try, I really don’t know if it was because the storm going on or because the lack of kitchen employees because the pandemic
The few employees that I had contact with were polite and helpful
Eric Oporto
My normal hotels were not close by when I visited Boston for two nights to see a concert, so I decided to try Hyatt instead—and I’m so pleased I did! The staff went above and beyond to make my stay as pleasant and memorable as possible, despite the hotel being fairly busy In particular, the check-in ladies operating the member’s lane were outstanding Everything felt considerate, from trying to open up a room with extra early check-in despite initially only asking to have my bags stored to switching my reservation for a much better accommodation with a balcony
Although it was too hot to stroll outside, all of my ride shares were inexpensive and the valet team provided cold water whenever I exited the hotel
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3. Fairfield Inn & Suites by Marriott Boston Waltham (2-star hotel)
- Address: 250 2nd Ave, Waltham, MA 02451
- Phone: (781) 202-5150
- Ratings: 4.1 (162 reviews) Very good
- Website : Fairfield Inn & Suites by Marriott Boston Waltham
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed hotel offering complimentary breakfast & parking, plus an indoor pool & a fitness room.
About this hotel
In a commercial area off the I-95, this casual hotel is 2 miles from green space at Cat Rock Park and 3 miles from the Charles River Museum of Industry & Innovation.Warm rooms come with free Wi-Fi and flat-screen TVs, as well as minifridges and microwaves. The 1-bedroom suites add separate living rooms.Parking is complimentary, as is breakfast served in an informal dining room. Other amenities include a fitness room and an indoor pool.
Things You Need to Know
- Guests liked the clean rooms, which have refrigerators
- 13 min drive to Walden Pond
- Guests mentioned the service is friendly
- Guests praised the restaurant
- Guests praised the breakfast
- The fitness center has elliptical machines and treadmills
Feedback From Real Customers
Patrick Yaghmour
Are group had two rooms and we enjoyed a comfortable stay The rooms were clean & decently sized, the bed comfortable, and the breakfast was complementary & delicious I think that these are the most important items to making a great hotel
These items alon The only only two drawbacks we’re that the pool wasn’t that warm and the free coffee and hot water weren’t that hot
Clarissa
Good location nice big rooms Though the housekeeping in my opinion isn’t the greatest I got to my room right after check in and as soon as I was breaking down the bed sheets I saw make up stains and old drool stains also in between the pillows there was long strands of hairAfter calling 6 times to the front desk and messaging on the app I finally got clean sheets and pillows BUT house keeping just handed it to me and left me to change out the sheets/pillow cases
Also, there was a facial hair in one of my hand towelsI asked for another room and was told no Marriott is huge on cleanliness since the pandemic but I didn’t see that in my case
A Cool Breeze
Okay let’s start It is a newer Hotel But the location and details are very Bad
Listen to me do not get a room on the Highway side Ask at the front desk first You will get no sleep, because the Marriott Corporation went cheap and did not Soundproof that side of the Building You will hear the busy Highway all day and all night You will get not sleep Now for Breakfast, if you ever had breakfast on a Tour Bus or a cheap Airline, you will enjoy breakfast there Prepackaged Breakfast Sandwiches and Cold Coffee Also, the Coffee all three days was warm to cold And in these days of Covid the air filter in the room hadn’t been changed in two years! And if you wanted to go outside to have a conversation or read a book, you may as well been reading it on the Highway itself My final advice is to stay someplace else You have been warned
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4. Element Lexington (3-star hotel)
- Address: 727 Marrett Rd B, Lexington, MA 02421
- Phone: (781) 761-1750
- Ratings: 4.2 (476 reviews) Very good Eco-certified
- Website : Element Lexington
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Polished lodging offering free Wi-Fi, breakfast & shuttle service, plus a pool & fitness center.
About this hotel
Just off I-95, this sophisticated hotel is 1.6 miles from Minute Man National Historical Park and 5 miles from Walden Pond.The airy, modern rooms feature free Wi-Fi and kitchenettes or full kitchens, plus features such as energy-efficient appliances, and carpets made from recycled materials. They also have flat-screen TVs with DVD players.Free perks include a breakfast buffet, weeknight drinks and snacks, loaner bikes and shuttle service within a 5-mile radius. There’s also a business center, a 24-hour fitness center and an indoor pool.
Things You Need to Know
- Guests liked the large rooms
- 6 min drive to Minute Man National Historical Park
- Guests praised the restaurant
- Guests mentioned kitchenettes 12 times
- Guests liked the breakfast
- Guests praised the fitness center
- Guests praised the indoor pool
- Guests liked the bar
Feedback From Real Customers
Lucia Giudice
Very disappointed in the customer service When we checked in, the desk staff person continued to chat with the housekeeping staff and did not acknowledge our presence until I indicated we would like to check in I requested two additional bath towels and one facecloth (since there were two of us in the room)
I was told they were ‘out of towels’ and to “call back in a few hours” (rather than offer to bring them up to us) We called a couple more times over the stay and the towels never appeared We finally went to the front desk and were provided the towels Not sure how a hotel can be “out of towels” We also requested the room be serviced, and was told 24 hours notice was required (which we were not told upon check in) We provided the notice, and the room was never serviced during our four night stay Overall, the staff seemed disengaged and not attentive to guests at all The room fan was incredibly noisy and we could not turn it off And the walls are very thin so we could hear our neighbors very clearly I have stayed in many Marriot properties and this was my first poor experience,
Thomas Amoroso
I first stayed here when they opened Then, it was a nice, mid-price hotel in a location I needed to be, and of course was brand new It’s still that, except a little more tired
Staff were friendly and helpful, and the pool (which feels newer than the rest of the hotel) is clean and has pool towels (an addition I recommend to any hotel with a pool) Oh, and it’s in a nice, secluded area, which is definitely a feature Breakfast was tasty (albeit egg free (they had pancakes); my son (9 years old) approved of the variety of foods (read: they had stuff he would eat, not generally guaranteed)
chrisrogers24
Aside from how cold it was during our stay here (not too long ago), our family including our dog really admire the hotel
Loved the fact that our room was on the first floor, had 2 very comfortable queen size beds, admired the size of the tv and how the TV stand swiveled nearly 360 degrees Very much liked the amount of storage As well as the kitchenette itself Not too big or tinyjust right! Loved how big the bathroom was From the frameless shower door, to the lighting, and the built in shelf behind the sink Just looked so nice, fairly modern and the b-room being “not too ritzy ditzy!” At the time of our stayright before school vacation in Feb, I lucked out going for a nice quick dip in the indoor heated pool Only guest inside My only suggestion would be to add a curtain in the public bathroom adjacent to the pool While it being public, it would be very nice to have a bit of privacy when a guy or a woman is changing or using the bathroom Overall I would very much consider staying here again
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5. Hilton Garden Inn Boston/Waltham (3-star hotel)
- Address: 450 Totten Pond Rd, Waltham, MA 02451
- Phone: (781) 890-0100
- Ratings: 4.1 (831 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Boston/Waltham
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary hotel with an indoor pool & fitness room, plus an American eatery & casual lobby bar.
About this hotel
A 2-minute drive from Interstate 95, this contemporary hotel is 4 miles from Brandeis University and a 6-minute drive to Bentley University or Downtown Waltham.All rooms offer modern decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A buffet or cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a casual lobby bar and a 24/7 convenience store. There’s also a fitness center and the indoor pool. Additional amenities include 4 meeting rooms, a ballroom and a business center.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 11 min drive to Walden Pond
- One of the few hotels in the area with room service
- Guests praised the friendly service
- Guests mentioned lobbies 19 times
Feedback From Real Customers
Robert Miller
The Good: perfectly located for my business needs The staff was extremely helpful and attentive to my needs The bed is comfortable
The Bad: there is annoying light from the microwave, and AC unit of all things My room is on the south side and the curtains do little to stop the morning sunshine The breakfast is buffet style and very basic with no change of options, and no cooked-to-order options eitherEdit: After interacting with some of the other staff, I am removing another star Their staff – especially front desk and restaurant folks – need some more customer service trainingThe Ugly: This was fixed immediately, but wanted to mention it as I don’t understand why previous guests wouldn’t have reported it Please don’t be afraid to report broken elements in a room I discovered my first night that the AC was broken in that the wall thermostat wasn’t properly controlling the temperature I woke up to the room being 58 degrees! Please don’t suffer when traveling, always report problems They were able to immediately fix it and it worked perfectly since
Marissa Nasshan
Stayed here for a one night business trip The staff was super friendly and the hotel seemed very clean The bar has limited food options so if you’re looking for a dinner/meal I’d suggest other restaurants near by
I’m rating this 3 stars because it wasn’t the best sleep The curtains to my room didn’t shut all the way and i was on the 3rd floor facing the front of the building so all night long the lights were shining directly into my room I need it dark to sleep well Also, my room was directly across from the elevators and ice room/laundry room so very noisy If i was here longer than the 1 night I’d ask for a different room Overall not a bad place
Hoai-An Nguyen
Thank you to the staff at the front desk who checked us in at the last minute during a hectic graduation weekend We were in desperate search of alternative lodging and were able to find friendly and sympathetic people here who did not take advantage of our situation but made sure we were able to get rooms Thank you for your kindness and friendly conversations
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6. Boston Marriott Newton (4-star hotel)
- Address: 2345 Commonwealth Ave, Newton, MA 02466
- Phone: (617) 969-1000
- Ratings: 4.1 (1762 reviews) Very good
- Website : Boston Marriott Newton
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Polished hotel offering an American eatery & a pub, plus an indoor pool & a 24-hour gym.
About this hotel
This polished hotel is 1.8 miles from the championship golf course at the Brae Burn Country club, and 10.3 miles from the Harvard Square university neighborhood.The modern rooms have flat-screen TVs and Wi-Fi (fee), along with desks and coffeemakers. Upgraded rooms provide access to a lounge offering free breakfast and evening appetizers. Suites add separate living areas with pull-out sofas; upgraded suites offer balconies.There’s a modern American restaurant offering views of the Charles River, as well as a lively pub and a Starbucks. Other amenities include an indoor pool and a 24/7 gym, plus meeting rooms and a business center.
Things You Need to Know
- Guests praised the rooms
- 14 min drive to Walden Pond
- Guests praised the beds but some complained about the kitchenettes
- Guests praised the friendly service, which has a concierge
- Guests mentioned “brunch” 11 times
- Guests liked the views
- Guests liked the fitness center
- Guests praised the indoor pool
Feedback From Real Customers
Pat L.
It may be a personal thing but the room was a little dark at night for what I like I like a place that when you turn on the lights it feels bright and cheerful Maybe lighter color walls or different lighting would have helped
I think it was the lighting But when morning came, I could open the curtain to a very large window to let plenty of light in I understand some rooms have a patio and wonderful views of the Charles River, which mine did not Otherwise the place was fine The breakfast buffet was wonderful They had eggs bacon, sausage, home fries, oatmeal, cereals, pastry, fresh fruit and more Couldn’t of done a better job when it came to breakfast The lobby had a nice big rotating glass door that you can easily get your luggage through The furnace / air-conditioning worked well The shower was also wonderful, as it had one of those large square shower heads The bathroom lighting was spectacular I saw fine marks, such as sun spots on my face, I never knew I had The people at the front desk were very helpfulIf I needed to stay in the area again, I would return
s o
What an absolute lousy experience in the restaurant I was handed a lunch menu at dinner, after studying it I placed order and was told I can’t order off that menu for dinner I then studied the dinner Menu and was told I can order the club or the cheeseburger of the lunch menu
I ordered the cheeseburger medium and it was very well done and charred Others in the party ordered the steak and it also was cooked well done! Chef, use a Thermoworks professional thermometer if you can not judge meat temps! Cheesecake was $8 Are you kidding me!!!! It’s no bigger then a cupcake in diameter Marriott you should be ashamed at the service this place is giving with them quality of food coming out of the kitchenThe salmon was cooked perfectly I was told from another one in our party Consistency is key!
Mai Vaz
Hotel rooms are okay, bathroom was tiny, no vent, so all the room got very humid after a shower The hotel grounds very nice No wifi unless you pay for it
We tried to add a night to our stay just so we didn’t have to move to a different hotel and we were told they couldn’t help us since we had made the reservation through a third party which I thought was super odd If you want your room to be cleaned and get fresh towels you need to ask for them
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7. Courtyard by Marriott Boston Woburn/Boston North (3-star hotel)
- Address: 700 Unicorn Park Dr, Woburn, MA 01801
- Phone: (781) 938-9001
- Ratings: 4.3 (803 reviews) Very good
- Website : Courtyard by Marriott Boston Woburn/Boston North
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with an American restaurant & an indoor pool, plus free WiFi & parking.
About this hotel
On a tree-lined street off Interstate 93, this modern hotel is a 7-minute walk from the Unicorn Golf and Country Club, and a 10.2-mile drive from downtown Boston.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Some rooms feature whirlpool tubs or pull-out sofas, and suites add separate living areas and minifridges.Social spaces include a living room-style lobby, a patio and an American restaurant serving breakfast. Other amenities include an indoor pool and a fitness center, plus a business center, meeting space and free parking.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 14 min drive to Faneuil Hall
- Guests praised the service
- Guests mentioned “Bistro” 11 times
- Guests mentioned lobbies 15 times
- Guests liked the fitness center, which has weight machines
- One of the few hotels in the area with a hot tub
- Guests praised the indoor pool
Feedback From Real Customers
john pavano
Overpriced Poor service Rude/strange staff
Booked a Saturday for my kid’s sports tournament Realized due to schedule needed Friday night also They gouged me for the Friday night Once there, check in staff clueless Called for a restaurant menu because not in room or online Desk said menu should be in the room and they would bring one up Phone rings it’s the bar saying they are not bringing one up Went down to order food-$20 and change bill and the rude “bartender” takes $30 and never brings the change, forcing me to ask for it Sorry not tipping rude staff 975 on a 20 bill On Saturday get back to room and no room service for my 250 plus tax night stay Desk tells me you have to request it Breakfast not included, overpriced Starbucks with limited options Oh and mattress sags bad Plenty of other hotel choices locally -skip this place…
M Haaz
Visiting from Temecula California for a work trip Rooms are clean and quiet The people working the front desk super friendly and Jackie at the bar make an excellent Cesar salad
The location is sort of an island as you can’t walk to any restaurant’s from here You’ll need a ride to get to anything I would look forward to staying again if I return to area
LaDale Walker
I thought that breakfast was included, but it’s Starbucks a la carte Also, the TV goes out in the rain I basically had a blue screen with “no signal” written across it while it rained for over an hour
Not worth the money and the location is kind of secluded For the price, you can pay to stay at another Marriott with better amenities
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8. AC Hotel by Marriott Boston Cambridge (3-star hotel)
- Address: 10 Acorn Park Dr, Cambridge, MA 02140
- Phone: (617) 876-6190
- Ratings: 4.4 (689 reviews) Very good
- Website : AC Hotel by Marriott Boston Cambridge
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Chic rooms & suites in a modern research campus hotel offering a terrace lounge, tapas & a 24/7 gym.
About this hotel
Off a turnpike access road and surrounded by greenery, this contemporary hotel lies within the Discovery Park research campus, 5 minutes’ walk from the Alewife T station and 3 miles from Harvard Square.Featuring rainforest showers, the sleek, modern rooms offer free Wi-Fi, smart TVs and sitting areas, as well as minifridges, and tea and coffeemakers. Some have pull-out sofas, while suites add separate living rooms.Amenities include a chic cocktail bar serving tapas, as well as a terrace lounge with a fire pit. There’s also an indoor saltwater pool and a 24/7 gym. A breakfast buffet (fee) is served in a Mediterranean-style dining area.
Things You Need to Know
- Guests liked the rooms
- 14 min drive to the Harvard Art Museums
- Guests liked the friendly service
- Guests praised the restaurant
- Guests praised the breakfast
- Guests praised the fitness center, which has weight machines
- One of the few hotels in the area with a pool
Feedback From Real Customers
Aylen Doucette
The location can’t be beat Close to the T to go straight into Cambridge and close to the reserve and minuteman trail One direction city, one direction choice suburban green life
Rooms have everything you need Self serve laundry on site Gorgeous park directly across the street Friendly staff Sound Carries but they give you white noise machines Bar has a moderate social scene Gym on site and blue bikes right around the corner Cute cafe an 7 minute walk 18 mi Ute walk to Whole Foods and essentials I love this spot!
Drew Acoff
The location was dope and the service was great, however the hotel was clearly designed in the least functional way possibleThe bathroom door is translucent, unlockable, and not even slightly soundproof The toilet is square for some reason (the human butt is round, square seats = pain)
There is one microwave per floor, next to the “hydration station” which was an ice machine and water machine, both lacking cups The TV was very slow to respond to the remote (it took 5+ seconds to react to each button click) Breakfast is not complementary and the pool is the size of a hot tubOverall it felt like the hotel itself was putting on the facade of a luxury experience but I feel like I was in a cheap motel
radja sharma
Really disappointing! Room service every 4 days!!!!Marriott as a brand is going down the drain!As titanium bonvoy no upgrades ever No room service Might aswell stay in a ghetto!Room shortchanged
Power points don’t work! Lamps without bulbs…wow it’s Marriott new standards!
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9. Hilton Garden Inn Boston Brookline (3-star hotel)
- Address: 700 Brookline Ave, Brookline, MA 02446
- Phone: (617) 935-0077
- Ratings: 4.4 (226 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Boston Brookline
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed hotel featuring an indoor pool & a gym, plus a restaurant with terraces & views of the town.
About this hotel
In a glass building off Massachusetts Route 9, this informal hotel with modern touches is 4 minutes’ walk from Brookline Village light rail station, a mile from Longwood Medical and Academic Area, and 3 miles from Harvard University.The warmly decorated rooms provide Wi-Fi and HDTVs, plus minifridges, microwaves and Keurig coffeemakers. Some have floor-to-ceiling windows. Room service is available.An airy restaurant features a bar and 2 terraces; one is set on the rooftop and offers views of the town. Other amenities consist of an indoor pool and a gym, as well as breakfast, valet parking and a shuttle for the Longwood Medical Area.
Things You Need to Know
- Guests praised the beds
- 7 min drive to the Isabella Stewart Gardner Museum
- 4 min walk to nearest transit
- One of the few hotels in the area with room service
- Guests liked the service
- Guests liked the restaurant, mentioned 23 times in reviews
- One of the few hotels in the area with an indoor pool
Feedback From Real Customers
Warren S
We stayed for three nights in April over our kids’ Spring Break We got adjoining rooms (no way we’re going to cram our two teens into one room with us!) The rooms were normally-sized for a normal hotel
Overall clean and the room amenities were averageThe A/C was loud, as others have mentioned I am getting tired of figuring out how to work the thermostat in hotel rooms; it should work *exactly* like the thermostats in my home: set a temp and let it go Not so much here, nor in most other hotelsParking was a slight pain as there is none; it’s all valet parking While they were fantastic, there were several times we had to wait 10-15 minutes for our car, even after calling down ahead of time per their instructionsThe location is nice Only a ~10 minute drive to downtown and the historic areas, as well as Fenway ParkOverall not perfect, but very good
Dale Betterton
Nice hotel Nice staff Restaurant great for dinner, breakfast disappointing (bagel was burned and cold – the best combination)
Biggest complaint: the energy saving auto-off timer on the bathroom lights is idiotically dangerous Every day the lights would turn off in the middle of my shower The staff said they are aware of the issue, but didn’t provide a fix I showered with the bathroom door open throughout my stay so I could still see when the lights turned off
Lan Wu
The location is great I stayed there two nights to visit an inpatient family member I only took me 10 mins walk to get to the hospital
The complains are mainly from the parking:1 As many mentioned, the valet parking is quite expensive, $40/night2 Personal item inside of my car got lost/stolen while parking there: I left a pair of sunglasses on the passenger seat They were pretty new and from a luxury brand I did not use my car during my entire stay By the time I picked up my car, my sunglasses were not there When I called to ask, they directed me to a lost and found line, and of course they were not found!So be sure to put away your personal items/valuables inside of your car before handing it to them!
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10. Residence Inn by Marriott Boston Watertown (3-star hotel)
- Address: 570 Arsenal St, Watertown, MA 02472
- Phone: (617) 926-4500
- Ratings: 4.7 (647 reviews) Excellent Eco-certified
- Website : Residence Inn by Marriott Boston Watertown
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Casual studios & apartments in a polished lodging offering a bar, an indoor pool & a terrace.
About this hotel
Set in a commercial area 8-minutes’ walk from the Charles River, this polished apartment hotel with a quirky facade is 2 miles from Harvard Stadium.Casual studios feature colorful artwork, free Wi-Fi and flat-screen TVs, plus sitting areas and kitchens. Modern 1- and 2-bedroom apartments add separate living rooms.Complimentary hot breakfast is served in an airy breakfast room. Other amenities include a bar, and a guest lounge with a fireplace, as well as an indoor pool, a gym, and a terrace with a BBQ. Coin-operated laundry facilities are available.
Things You Need to Know
- Guests praised the large rooms and the kitchenettes
- Guests praised the bathrooms
- 12 min drive to Fenway Park
- Guests praised the friendly service
- Guests praised the restaurant
- Guests liked the lobby, mentioned 22 times in reviews
- Guests praised the breakfast
Feedback From Real Customers
Nutan Jayavant
The location is great, has shopping outlets and lot of Restaurants at walking distance Overall facility is good, staff is friendly and helpful Rooms are decent size with all basic required facilities
Breakfast was tasty and has typical Marriott menu Breakfast area gets crowded at rush hour and was told that few things which were over will not be refilled
Tara Bourhis
Felt honored to stay in a LEED certified building! This is what my work dreams are made of since I am an energy and sustainability specialist They let me and my partner check in early and late since we were coming from out of town to see Boston Calling The shower was effortless with no handles to boil before or after entering
The kitchenette was so cute and I absolutely loved the pool which was not packed despite it being Memorial Day weekend I would love to stay here any day!
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11. Sonesta ES Suites Burlington Boston (3-star hotel)
- Address: 11 Old Concord Rd, Burlington, MA 01803
- Phone: (781) 221-2233
- Ratings: 4.0 (491 reviews) Very good
- Website : Sonesta ES Suites Burlington Boston
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Trendy all-suite hotel offering a pool & units with kitchens, plus free breakfast & an area shuttle.
About this hotel
Set a mile off I-95, this modern, all-suite hotel is 3 miles from the Lexington Common National Historic Site and a 17-minute walk from Burlington Mall.Bright and airy, streamlined suites come with free Wi-Fi, full kitchens, flat-screen TVs and sitting areas. Upgraded 1- and 2-bedroom suites feature separate living spaces.A hot breakfast buffet, regular evening socials, an area shuttle and parking are included, as are laundry facilities and BBQ grills. Amenities consist of an airy lobby lounge with sofas, grocery delivery service and a 24-hour snack shop, along with a gym and a seasonal heated outdoor pool. Pets are welcome for a fee.
Things You Need to Know
- 13 min drive to Minute Man National Historical Park
- Guests mentioned the service is friendly
- Guests mentioned the rooms are large but unclean
- Some guests complained about the bathrooms
- Guests liked the restaurant
- Guests mentioned lobbies 10 times
- Guests liked the breakfast
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Rachel Grady
We should have taken a much closer look at these reviews before booking This place is honestly disgusting We stayed here 5 years ago and decided to go back because we loved it
Man has it gone downhill since then They’ve thrown bed sheets over torn apart couch cushions Stains all over all the carpets and mattress The walls in hallways and elevator are all scraped up with dents in them We were only able to get our hands on one extra pillow and unfitted sheets I’ve never given a one star review for a hotel before This one deserved it We are going to be driving full speed out of here tomorrow
Timothy Tasmin
Good for: Budget conscious college studentsBad for: If you make a decent incomeFor the price, I can’t really argue, but you’re getting what you paid for It’s cheaper than the hotels in the area and includes breakfast The breakfast isn’t self serve though, you have to request what you want from the breakfast lady and the selection isn’t great
Best thing there was the French toast and cerealMy biggest problem with this hotel is that it’s dirty Everything is carpeted and there are stains everywhere The elevators have heavy stains and the our room had this red stain by the beds Found a leftover goldfish on the floor At least the beds and the bathrooms were clean which mattered most This hotel just needs a renovation and replace all the flooring with stone tile or hardwoodAlso, the walls aren’t very thick, so you might hear some people clapping cheekstl;dr Better than your Motel 6 but not good as your other branches like Marriott or Hilton
Matthew Ainge
Rooms are of a good size Beds are comfortable and kitchen/bathroom facilities in the suites are well maintained Good covid measures in place making the communal areas clean and providing a good selection of breakfast options
Ideal location if you need to get to many of the business parks in the area as the main roads are nearby
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12. Hampton Inn & Suites Watertown Boston (2-star hotel)
- Address: 25 Bond St, Watertown, MA 02472
- Phone: (617) 926-0005
- Ratings: 4.5 (181 reviews) Excellent Eco-certified
- Website : Hampton Inn & Suites Watertown Boston
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Down-to-earth hotel offering a fitness room & a terrace, plus breakfast & parking.
About this hotel
In an area with shopping plazas, this down-to-earth hotel is 7 minutes away on foot from the Charles River. It’s 3 miles from both Interstate 90 and Harvard Square.The relaxed rooms provide Wi-Fi and HDTVs, plus minifridges, microwaves and coffeemakers. Studios offer kitchenettes; some add balconies and/or sofabeds.Amenities consist of a fitness room, and a shaded terrace featuring a fireplace. Breakfast and parking are also available.
Things You Need to Know
- Guests praised the clean rooms, which have TVs
- Guests praised the beds
- 13 min drive to Fenway Park
- Guests liked that this hotel is near shopping
- Guests liked the service
- The fitness center has weight machines
- The hotel has a boutique store
Feedback From Real Customers
Peter Bovell
The fact that this is a 2-star hotel baffles me The room and service were PHENOMENAL! Definitely exceeded my expectations for the affordable price point And the location is perfect! There are tons of restaurants and stores within walking distance and the area had a very diverse group of people
The hotel itself is beautiful There is a nice set up for 24 hour coffee/tea/hot chocolate Complimentary breakfast in the morning has a good selection and all tastes great The hotel is pet-friendly which is a BIG plus for us since we had our kitten with us The rooms have a beautiful shower, an awesome automated curtain system, and the cooling system worked great!If there were any one thing I’d wish was better or different it’s the fact that our room trash bins didn’t have any trash bags But that wasn’t a huge deal I would 100% recommend this location if you are looking for a somewhere nice to stay in the Watertown area
Leila Rosa
I enjoyed my 2 week stay here The rooms are clean and updated, the hotel is in a great location The breakfast is great with a lot of options and the 24/hr coffee and gym were lifesavers
The best part about this hotel is the staff Every time I had an encounter or even walked past a staff member they had a smile on their face and said hello/were friendly They front desk staff was knowledgeable and helpful as well I would definitely stay here again
Rizwan Ansari
Hotel was super clean and breakfast was quiet satisfying! Good quality food!Most importantly the staff From breakfast crew, house keeping and frontdesk were phenomenal! Dear management please take care your staff! Specially the crew who was working on 6/22 night and 6/23 Morning
All were awesome 👍👍👍👍Location was great as well plenty of options to eat and about 10 miles away from the airport where we had to land due to the bad weather and ended up at this hotel at 12:30 AM 🙁
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13. Residence Inn by Marriott Boston Back Bay/Fenway (3-star hotel)
- Address: 125 Brookline Ave, Boston, MA 02215
- Phone: (617) 236-8787
- Ratings: 4.5 (849 reviews) Excellent
- Website : Residence Inn by Marriott Boston Back Bay/Fenway
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern suites in an upmarket hotel offering free breakfast, a bar & a gym, plus a pool & park views.
About this hotel
This upscale all-suite hotel overlooking Fenway Park is a 15-minute walk from the Museum of Fine Arts and a 4-minute walk from Lansdowne MBTA train station.Modern suites come with free Wi-Fi and kitchenettes, as well as sitting areas with pull-out sofas, desks and flat-screen TVs. The 1- and 2-bedroom suites add separate living rooms and additional TVs.Hot breakfast and a grocery delivery service are complimentary. There’s also a convenience store and a bar. Other amenities include an indoor pool, a fitness center, and a rooftop terrace with park views, along with a business center, 2 meeting rooms and laundry facilities.
Things You Need to Know
- Guests liked the large rooms, which have microwaves
- Walking distance to Fenway Park and the Isabella Stewart Gardner Museum
- Guests liked the friendly service
- Guests praised the restaurant
- Guests liked “Patio”, mentioned 14 times in reviews
- Guests praised the breakfast
- One of the few hotels in the area with a fitness center
Feedback From Real Customers
Erica Garrity
Reasonably priced Wonderful to have a kitchen and a target across the street with a Starbucks Hubby was a bit disappointed with breakfast options
Only reason for 4 stars is because there were a few things in our room (203) that weren’t 100%: toilet paper holder is loose so TP fell into trash can or In floor Living room black out curtains didn’t close & towel rack on outside of shower glass came off
Alyssa V
Overall this was a decent hotel and is literally just steps to Fenway There’s lots of amenities like a laundry room, rooftop pool, rooftop bar and lounge area, and a workout roomThe room I had was also fairly nice and it had a full kitchen
I had one or two small issues with the door, the shower, and the lights, but it was all pretty minor and didn’t affect me too much The one thing I didn’t care for was the noise; the doors are really heavy and you can hear them shutting in the hallway which was annoying
Joanne Grieco
Love this hotel – the one bedroom suites give you the best combo of space, kitchenette and cost of any hotel in Boston Super convenient to the Longwood Medical area, contemporary vibe and friendly staff Full breakfast included, and a rooftop terrace for city viewing with a cocktail
No restaurants on site, but the area has many wonderful choices Pet friendly! Will definitely return
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14. Embassy Suites by Hilton Boston Waltham (3-star hotel)
- Address: 550 Winter St, Waltham, MA 02451
- Phone: (781) 890-6767
- Ratings: 4.1 (1576 reviews) Very good Eco-certified
- Website : Embassy Suites by Hilton Boston Waltham
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modern all-suite lodging with free breakfast, plus an indoor pool & a grill restaurant.
About this hotel
This all-suite hotel with an atrium lobby is 7 miles from the National Heritage Museum and 8 miles from Walden Pond State Reservation.The straightforward suites feature kitchenettes and separate living rooms with pull-out sofas, plus 2 flat-screen TVs. Wi-Fi is available.Free perks include cooked-to-order breakfast and an evening reception with appetizers and drinks, plus parking and a weekday shuttle. There’s an American grill restaurant and a lounge/bar. The hotel also has a 24/7 exercise room, an indoor pool and a whirlpool, plus 9 meeting rooms and a 24-hour business center.
Things You Need to Know
- 11 min drive to Walden Pond
- One of the few hotels in the area with room service
- Guests mentioned the rooms are large but unclean
- Some guests complained about the beds
- Some guests disliked the bathrooms
- Guests praised the American restaurant
- Guests mentioned “omelettes” 27 times
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Brian Costa
Here at this hotel with a large wedding party Checked in without issue Staff were courteous
The rooms are clean, comfortable, and spacious The entry is beautiful Decorative Complimentary breakfast which was tasteful Word to the wise though, there were two weddings, over 3 hockey/soccer teams of various ages their for a tournament, this hotel was ROWDY But such is life, we enjoyed ourselves overall The kids running and screaming the halls were annoying, but that’s the parents fault This hotel did the trick
Kylie X
This hotel is very clean and the room is great because it’s like a little apartment with a living room and a bedroom I have to especially acknowledge Anissa who was very kind, friendly and professional You can tell this hotel puts a lot of effort into who they hire
There is also another very young guy who has checked me in before who was also very friendly and professional but I can’t remember his name at the moment This is actually my favorite hotel in Waltham!
Todd Huse
As a fan of the Embassy Suites brand, our stay at the Waltham, MA property was a surprising disappointment The first disappointment was finding out that overnight parking carries a fee (not valet, not garage, not gated, not secure – just property parking lot) I don’t like surprise fees that carry no benefit as a customer
Next, 2 of the 3 elevators were not working during our two night stay With 8 floors, this made for long waits for elevators (especially with large school groups playing games with the buttons) Unfortunately, the fire/stairwells for this property are not really conducive for use They are not maintained (unfinished) for normal use, they are inconvenient and in order to access the lobby, you must exit at the second floor and then utilize the mezzanine stairs in the middle of the hotel (by the non-working elevators) Next, our son was using the pull out couch in our suite , and while it had sheets and a pillow in the closet, there was no blanket I went to the front desk to ask and was told they were out, but that they could give us a “couple extra sheets”Also of note, front desk staffing was never at the desk (except for our arrival at noon) Every time I went to the desk,it was empty, no bell, and a couple times I grew tired of waiting and just left (despite the camera in the corner which I assume has a monitor in the back room)There are lots of other hotels in the area The likelihood of us choosing the Waltham, MA – Embassy Suites again is low As other have said, the breakfast is apparently a highlight of the property While we did not utilize the breakfast, another guest in our party that arrived a day earlier was very happy with the breakfast
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15. The Verb Hotel (3-star hotel)
- Address: 1271 Boylston St, Boston, MA 02215
- Phone: (617) 566-4500
- Ratings: 4.5 (1388 reviews) Excellent
- Website : The Verb Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Stylish rooms in a vintage-style hotel offering a Japanese pub & an outdoor pool, plus free Wi-Fi.
About this hotel
Dating from 1959, this trendy hotel with a retro-chic vibe is across the road from baseball games at Fenway Park, 6 minutes on foot from House of Blues Boston and a 7-minute walk from Back Bay Fens.Bright, stylish rooms with vintage decor feature flat-screen TVs, minifridges, free Wi-Fi and desks. Some have balconies or patios, views of the pool or the park, and/or colorful glass windows.There’s a hip Japanese pub, and an inner courtyard that features a seasonal outdoor pool and a sundeck.
Things You Need to Know
- Guests praised the clean, large rooms and the kitchenettes
- Walking distance to Fenway Park and the Museum of Fine Arts, Boston
- Guests praised the hip restaurant
- Guests mentioned “Turntable” 38 times
- Guests praised the breakfast
- Guests praised the nightlife
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
M D
A truly unique and pleasure to stay! From the moment you arrive you experience a unique musical experience with retro nostalgia from various music artists Cole, Annette and Chris at the front desk were so welcoming and friendly They took care to be sure we enjoyed our stay during the concert
I absolutely loved listening to vinyl albums in our room on the turntable The rooms was comfortable, clean and conveniently located to do many excellent restaurants Would definitely stay here again the next time we’re in Boston
Robin Kosebutzki
The Verb is my absolute favorite place to stay in Boston! This is such a fun place to visit For music fans or a taste of nostalgia it’s all in the details! A laid back, cool vibe in a great location The restaurant is excellent, the rooms are clean and comfortable, a heated pool, nice breakfast with live music, and the staff is amazing! They somehow managed to find the sweetest, most down to earth, polite and helpful staff members I’ve ever had the pleasure of doing business with
Every single person I had contact with was an absolute delight! Can’t wait to come back!
Hampus Engstroem
Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any stay They compare countless booking websites and typically will have rooms much cheaper than others! Thank me later on! This hotel is one of the best in this area
I’ve been coming here for a very long time If you stay for a few nights you won’t be let downThe Verb is my absolute favorite place to stay in Boston! This is such a fun place to visit For music fans or a taste of nostalgia it’s all in the details! A laid back, cool vibe in a great location The restaurant is excellent, the rooms are clean and comfortable, a heated pool, nice breakfast with live music, and the staff is amazing! They somehow managed to find the sweetest, most down to earth, polite and helpful staff members I’ve ever had the pleasure of doing business with Every single person I had contact with was an absolute delight! Can’t wait to come back!
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16. DoubleTree Suites by Hilton Hotel Boston – Cambridge (3-star hotel)
- Address: 400 Soldiers Field Rd, Boston, MA 02134
- Phone: (617) 783-0090
- Ratings: 4.3 (1816 reviews) Very good Eco-certified
- Website : DoubleTree Suites by Hilton Hotel Boston – Cambridge
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Straightforward option with an indoor pool & free WiFi, plus an American restaurant & a jazz club.
About this hotel
Overlooking the Charles River, this modern hotel is 13 minutes’ walk from Harvard Business School and 2.3 miles from Fenway Park.Straightforward rooms (some with balconies) offer free WiFi, flat-screen TVs, coffeemakers and desks. Suites add separate living areas, minifridges, microwaves and dining tables.There’s an American restaurant and a lounge, as well as a jazz club and a seasonal rooftop terrace. Other amenities include a heated indoor pool, a whirlpool and an exercise room, as well as a business center and a free local shuttle. The hotel has 10,000 sq ft of meeting space.
Things You Need to Know
- Guests liked the beds
- 6 min drive to Fenway Park
- One of the few hotels in the area with room service
- Guests mentioned “cookies” 40 times
- Guests liked the views
- Guests praised the fitness center, which has free weights
- Guests praised the nightlife
Feedback From Real Customers
Ariel Emm
The actual hotel was lovely, the room was clean, the staff was amazing But DO NOT eat or drink at this hotel One of the night desk employees went on and on about how amazing the breakfast was, online it said it was 20 a person
My family was on board to try it We got there at 830, on the weekends they open at 8 The food was BARELY warm It was powered eggs, bacon, sausage and some potatoes The pastries were are frozen and thawed The “chef special” was perhaps the grilled zucchini? It was a pitiful breakfast spread The coffee literally assaulted my mouth it was so burnt and bitter Than the second pot was a watery mess They brought us the bill and it was 31 bucks an adult and 10 for my 6 year old I spent 100 bucks on a breakfast spread that was no better than the free breakfast at a comfort inn And the wine prices?! Holy hell 2 glasses of wine cost over 55 dollars! And we didn’t get super fancy wine I looked up the prices on both and I basically paid for the price of the bottle with one glass Not worth the money I literally bought a 1299 for a bottle of wine that tasted just as good Great hotel, horrible pricing on mediocre food
Jessica Bailey
I booked this hotel specifically because it had a pool and hot tub While the room was as expected, bed comfortable
the pool left MUCH to be desired Bottom line, it was gross The pool water was brown legit brown Not to mention the yellow scum-line The hot tub was the same but be sure to add the floating hair balls and no joke, large sand/dirt granules covering the bottom As if it has never been vacuumed So disgusted and disappointed! All that said, the pool gets 0 stars (negative if that were possible) but the front desk staff were very nice, helpful at check in Oh, and paying almost $50/night for parking on top of the room charge is ABSOLUTE RIDICULOUS!! If I wanted to get real petty, I could also mentioned that the TV had no guide so you have to click into each channel to see what’s on Ugh Probably will NOT stay here again sure I can find something better than this in BostonI do not recommend this hotel if you are interested in the pool area
Nik Rama
I absolutely love this hotel in Boston Staff are extremely helpful, and rooms and amenities are kept pristine The food served in the restaurant is excellent, and we grabbed several pizzas from there throughout our stay
Next to the check in area, there is a great place for cold food and snacks as well as a professional coffee machine Hilton diamond members get $18 credits per person per day for up to two people This means you are able to use your credit on any snacks or restaurant foodI really like that they have an indoor pool which is excellent and a pretty good sizeThey have four elevators that are really fast, and the close and open door buttons are extremely responsive The elevators have glass windows pointing inwards so that you could see the entire hotel as you go up and downOne of the best parts is that they have a free shuttle bus every hour that will take you to certain locations This is excellent if you need to be dropped off near the Harvard area and I don’t want to deal with finding an Uber or LyftOverall, this was a great hotel and a great experience and I would stay here again
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17. Ginkgo House on Harvard
- Address: 288 Harvard St, Cambridge, MA 02139
- Phone: (617) 858-0882
- Ratings: 4.9 (76 reviews) Excellent
- Website : Ginkgo House on Harvard
- Check-in time: 3:00 PM
- Quick Summary: Relaxed inn in a restored Victorian house featuring warm rooms & apartments, plus a garden.
About this hotel
Set 7 minutes away by foot from the nearest subway station, this charming inn in a restored Victorian house is a 9-minute walk from Harvard University and a 13-minute walk from the Harvard Art Museums.Homey, individually decorated rooms feature TVs, Wi-Fi and minifridges, as well as en suite bathrooms. A pair of basement apartments with private entrances add kitchens, and sleep up to 5 guests.Amenities include living and dining areas, and a garden with a terrace. Limited parking is available on request.
Things You Need to Know
- The rooms have refrigerators
- 13 min walk to the Harvard Art Museums
- 18 min drive to Boston Logan
- Guests praised the service
Feedback From Real Customers
Stephanie B
I found the Ginkgo House on Harvard St to be a welcoming and cozy inn Situated on a peaceful and quiet area of Cambridge, the inn is very accessible to both MIT and Harvard campuses (as well as lots of parks, great places to eat, and even a Whole Foods all within a walkable distance) The friendly staff were especially accommodating and communicative and went above and beyond with their great service
Out of the three places I stayed while visiting the Boston area, the Ginkgo House was my favorite I truly enjoyed my stay and will return again the next time I visit Highly recommend!
Robin Hittie
Ginkgo House is awesome! From the friendly service to the beautiful facility and convenient location, everything about my stay was great! I was impressed with the genuine interest and attention I received–you don’t find that very often Also I appreciated the peace and quiet, no worries about other guests being loud and keeping you up at night I will definitely plan to stay at Ginkgo House whenever I am in the Cambridge area!
Taylor Mannette
This is the perfect place for those who want a very quiet stay Nice, quiet neighborhood too Very clean, cute rooms
Beds are very comfortable Full kitchen near the common area The only reason I knocked off a star is because there was nothing on the website that mentioned vaccination status, which we were only told the day of a few hours before check in However, when we arrived we were not checked for vaccination status, so we went through the effort of going back to get our cards for nothing However, we still enjoyed our stay
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18. Hyatt House Boston/Waltham (3-star hotel)
- Address: 54 4th Ave, Waltham, MA 02451
- Phone: (781) 290-0026
- Ratings: 4.1 (713 reviews) Very good
- Website : Hyatt House Boston/Waltham
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Understated suites in a casual hotel offering a bar, a heated outdoor pool & free breakfast.
About this hotel
Off Interstate 95, this informal all-suite hotel is 2 miles from the storied Lyman Estate mansion and 16 miles from baseball games at Fenway Park.The understated 1- and 2-bedroom suites come with free WiFi, flat-screen TVs and DVD players. All have living areas and kitchens. Upgraded suites add pull-out sofas.Complimentary amenities include breakfast, grocery delivery service, parking and an area shuttle. There’s also a casual bar, a heated outdoor pool, a fitness center and a 24-hour convenience store.
Things You Need to Know
- Guests praised the kitchenettes and liked the beds
- Guests liked the rooms
- 12 min drive to Minute Man National Historical Park
- Guests mentioned the service is friendly
- Guests liked the restaurant
- Guests mentioned “Housekeeping” 11 times
- Guests mentioned “omelettes” 12 times
Feedback From Real Customers
Travis Schmieg
We stayed in our room for a week The beds were nice and kitchen was awesome We found a mask that was left from a prior guest which wasn’t really thrilling and having to remember to ask them a day in advance to do something as simple as vacuum was inconvenient, but when we did remember to ask they did more than expected
They knew how big our family was but we still had to ask for extra towels Outside of checking in we didn’t deal with the staff the breakfast was nice and location convenient
Stacy
Checked in Friday afternoon Turned AC down, showered and left for the remainder of the day / night Back by 9 and our AC isn’t working
They changed us to the only room available, which happened to be a handicap room with a portable AC because that room didn’t have proper working cool air either Although, I do appreciate the fact they made the room adjustment, this is just a sub par hotel Breakfast is something a 10 year old could serveSadly, the best part of this stay was the gym accommodation
Albert Wu
The rooms are ok, reasonably clean The laundry room and the machines are well maintained and clean The breakfast is not good this time I stay (beginning 2022-05-14), and so was in my last stay (around 2022-04-10)
The fruits were not replenished, and the cereals are hidden inside the kitchen and not on display The scrambled egg is very wet resting in a pool of liquid While I was at the serving bench, a staff opened the warmer and rearranged the pancakes inside the warmer with her bare hands (not with utensils or gloved hands) Definitely didn’t look hygienic I stayed about a month ago, and the scrambled egg was even worse It was like plastic beads, tasteless, and totally inedibleI went by the front desk to check if there was a card of the GM for the facility so I could provide my feedback There was none I asked the front desk staff, and she said she did not have the GM’s business card but she wrote down an email address for me She said the GM would not be there until two days later I told her about the staff handling the pancakes with bare hands in front of customers As a justification, she told me that the staff sanitizes her hands every 30 minutes However, the staff also cleaned tables with her bare hands while i was there Even in normal times, staff should not handle ready-to-eat foods with bare hands and handle cleaning without gloves This is during a rise of covid cases in the area Not a good visual of a management that emphasize cleanlinessDuring my stay, their key system failed and didn’t work for hours Apparently they are not quite ready for this type of failure Eventually they had to get a fresh pack of plastic keys apparently sent in from outside So, they can only offer one key to meIn most hotels I have stayed at, there is a general manager on site to deal with issues or customers complaints For whatever reason there is no on-site general manager Online info shows two people who are general managers I sent both email but got no responseI had stay in this hotel several times before Customer service used to be pretty good Wonder what has happened to their management
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